Author: Valarie D'Elia

United Airlines: Sorry Not Sorry

By Gretchen Kelly United Airlines, which was criticized by the traveling public and industry alike for its treatment of an ejected passenger this week, has finally brought itself to say the “S” word. Initially, United’s CEO, Oscar Munoz apologized for the scenario that led to the incident heard around the travel world, but not to the passenger whom lawyers now say will required surgery as well as dental work to repair his injuries while being dragged from the plane by law enforcement agents. On April 11, Munoz issued a statement to his “team” that read in part, “The truly...

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Millennials Move Over: Gen Z Takes Over Travel

Virtuoso advisors polled in a new survey say that while Millennials have “held court as the leading force in the travel industry,” Gen Zers (the generation born between 1990s to early 2000’s) are moving into 40 percent of all consumers with disposable income to travel. Virtuoso’s survey of Gen Z travelers also ID’d the “Top 10 Hottest Family Destinations” among those surveyed.  They are: Italy, Mexico, Hawaii, Orlando, England, Costa Rica, South Africa, Turks and Caicos, Dominican Republic and Australia. The survey also ID’d the “Top 10 Unconventional Family Destinations”: Iceland, Africa, Antarctica, Cuba, Galapagos Islands, The Arctic, India,...

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Flyers Rights Take A Front Seat In United Airlines Overbooking Debacle

United Airlines stocks dipped dramatically the day after a social media nightmare. On an overbooked flight, a passenger was forcibly dragged from his seat and injured by Chicago police when he refused to leave after being randomly chosen to depart so that United staffers could board. The initial response by United was a terse statement by CEO Oscar Munoz, apologizing for the overbooking. “The response fell well short of what was needed,” wrote P.J. Crowley in The Hill the day after. However, The New York Times is reporting the CEO is finally taking responsibility for the incident that has...

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Five Ways to Enjoy Barcelona Like a Local

By Jennifer Ceaser With its gorgeous seaside setting, fantastical art nouveau architecture and seriously tasty tapas, Barcelona is one of Europe’s most enchanting cities — and fast-becoming one of its most popular. More than 8 million visitors are expected in the Catalan capital this year — nearly half of them will queue up to enter Gaudi’s famed Sagrada Familia. And while you should definitely plan on seeing the city’s top landmarks — Park Guell, the Picasso Museum, Montjuic Castle among them — try getting off the tourist track and soaking up some local flavor. Here are five tips to...

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